Our residential internet speeds are rated at maximum burst speeds. Not sustained speeds. To prevent Netflix buffering and quality adjustments mid stream please make the following adjustments to your Netflix account.
1.Log into your Netflix account.
2. Click on “Your Account & Help” in the upper right hand corner.
3. Click on “Manage Video Quality” under the “Watching Instantly to your TV or Computer” section.
4. Choose Good quality for a 1.5-3M connection (Constant 700Kb/s required)
Choose Better quality for a 6M connection (Constant 1.6Mb/s required)
Choose Best quality for a 12M connection (Constant 5.1Mb/s required for HD)
5. Click “Save”.
This will keep the service from trying to stream at a higher quality than the connection will support once the burst expires and the throttle kicks in.